TERMS AND CONDITIONS
Please read these Terms and Conditions carefully as they contain relevant information about your legal rights, remedies and obligations. By accessing or using the Global Dance Trips Platform, you agree to comply with and be bound by these Terms and Conditions.
English / Dutch
Article 1. Definitions
1.1. Global Dance Trips, trade name of Dance Nomads, established in Delft, Chamber of Commerce number 66708389, is referred to in these terms and conditions as ‘GDT’.
1.2. The person who registers for a trip (‘Dance Trip’) organised by GDT’s teachers is referred to in these general Terms and Conditions as ‘Customer’.
1.3. The person who registers as a teacher on the website and has signed an agreement with GDT for teaching and organising Dance Trips is referred to as a ‘Dance Teacher’.
1.4. The agreement is a booking agreement or agreement between the GDT and the Customer and/or an agreement between GDT and the Dance Teacher.
Article 2. Applicability of the terms and conditions
2.1. These conditions apply to all offers, invoices, activities, agreements, trips and other activities by or on behalf of GDT to which they have declared these conditions applicable, insofar as these conditions have not been expressly deviated from in writing.
2.2. The latest version of these Terms and Conditions is always applicable.
2.3. If one or more provisions in these Terms and Conditions at any time in whole or in part are null and void or destroyed, then the remainder of these general terms and conditions remain fully applicable.
Article 3. Offers and registrations
3.1. GDT cannot be held accountable to its offer if the Customer could reasonably understand that the offer, or any part thereof, contains an obvious mistake or error.
3.2. Minors can only participate independently in a Dance Trip organised by GDT, with a permission declaration signed by a parent or legal guardian. The agreement between GDT and the Customer will only be finalised after receipt of this consent statement.
3.3. The duration of the Dance Trip depends on the Dance Teacher’s program and is mentioned in the offer.
3.4. After registration, the Customer will receive a booking confirmation by email. The booking is only official after the Customer received confirmation by mail, which takes place within 24 hours unless otherwise agreed.
Article 4. Rates and payments
4.1. The agreement is for a definite period, unless the nature of the agreement dictates otherwise or if the parties expressly agree otherwise in writing.
4.2. The rates mentioned are inclusive of VAT and exclusive of any costs to be incurred in the context of the agreement, such as surcharges and service costs. Flight, accommodation and meals are not included by default unless expressly stated otherwise.
4.3. The rates agreed upon at the conclusion of the agreement are based on the price level used at that time. GDT will not adjust these rates after the full trip sum is paid by the Customer.
4.4. The Customer is obliged to pay the entire trip sum when booking. If the payment is not fully paid at the time of booking, no booking will be made.
4.5. GDT is entitled to use other payment conditions when circumstances require to do so.
Article 5. Provision of information by the Customer
5.1. The Customer makes all relevant information to the execution of the Dance Trip available to GDT on time. All necessary information must be available at the time of the booking.
5.2. The Customer guarantees the correctness, completeness and reliability of the data made available, even if these come from third parties. GDT will treat the data confidentially.
5.3. Special requests, such as dietary requirements, must be stated on time. GDT will endeavour to meet these wishes, but cannot provide any guarantees.
5.4. All dance classes are optional (i.e. not obligatory). If the Customer wishes to skip a lesson, the Dance Teacher must be informed promptly.
5.5. The Customer indemnifies GDT for any damage resulting from failure to comply with the provisions of the first paragraph of this article.
Article 6. Modification and cancellation of the agreement
6.1. Cancellation by the Customer of a booked trip is only possible by email. In case of cancellation, there will never be refund. GDT will provide a voucher for a subsequent trip in case of cancellation based on the following guidelines: cancellation is free of charge up to 30 calendar days prior to the Dance Trip; in case of cancellation between 30 and 15 calendar days before the start of the trip, 25% will be charged; between 14 and 6 calendar days before the start of the trip 50% will be charged and in case of cancellation within 5 calendar days before the start of the trip the entire invoice amount will be charged. At all times, the date on which the cancellation is received will be leading.
6.2. If the Dance Trip is booked within 30 days before the start, the above cancellation conditions also apply.
6.3. The cancellation voucher can be redeemed for a Dance Trip of your choice. If the new Dance Trip is of lesser value than the voucher, there will be no refund of the difference. If the new Dance Trip is of higher value than the voucher, the Customer is obliged to pay the difference at the moment of booking.
6.4. If the Customer cannot complete the entire Dance Trip, the Customer cannot claim a refund of the service portion that has not been used.
6.5. Different conditions, such as of the insurance company or an airline, may apply to a cancellation. The Customer is advised to read the terms and conditions of all parties they are using to participate in the Dance Trip.
6.6. The Dance Trip may be transferred to another person if the Customer is unable to attend, provided that the other person meets all the conditions attached to this agreement and the request is made known to GDT in time. GDT is only obliged to cooperate with the change insofar as this can be reasonably demanded.
6.7. The content of the Dance Trip is determined by the data as provided by the Dance Teacher and approved by GDT. The published Dance Trip program is, however, indicative and includes an effort obligation. The Dance Trip program can be adapted to relevant real conditions, including location and Customer experience (e.g. dance level). GDT is not liable for forced changes in the program but will make every effort to maintain the quality of the Dance Trip as much as possible. GDT informs Customers of changes as soon as possible.
6.8. If there is a change with greater consequences, such as a change in Dance Teacher or the unlikely event that a trip is cancelled, the Customer will have the following possibilities:
a. Accept the changes. The Customer receives a new booking confirmation.
b. Change the Dance Trip to another Dance Trip. The Customer receives a voucher for a next trip.
c. Cancel the Dance Trip. The Customer will receive the full amount back.
6.9. If the Customer does not respond to the GDT offer within 72 hours, GDT may assume that the changes will be accepted.
6.10. In the case of a Dance Trip where the minimum number of participants is not achieved, GDT is entitled to cancel the Dance Trip. GDT informs the Customer of cancellation at the latest 2 weeks in advance and parties can come to an alternative Dance Trip option if desired. If no alternative is possible, GDT will refund the paid Dance Trip sum.
Article 7. Participation in lessons and activities
7.1. Participation in the Dance Trip and/or activities are at your own risk. GDT, as well as the other parties involved in the agreement, will protect the safety of the Customer as optimally as possible. However, the Customer remains responsible for his actions.
7.2. The Customer is obliged to follow the instructions and recommendations of GDT and Dance Teachers at all times.
7.3. The Customer is required to arrange a travel insurance with sufficient cover.
7.4. The Customer is deemed to have an excellent physical and mental condition. In extreme situations, deviation could lead to exclusion from participation. The Customer is responsible for estimating if they have the required dance level for the Dance Trip or activity.
7.5. The Customer must wear suitable clothes and shoes for all activities.
7.6. The Customer is expected to behave appropriately during the dance lessons and trip activities. Undesirable behaviour may result in the termination of the Dance Trip or activity without a refund.
7.7. The Customer has read and agreed upon the liability waiver.
Article 8. Webshop
8.1. The agreement is settled at the moment that the Customer has accepted the offer and meets the conditions set.
8.2. GDT confirms the purchase by a direct notification and an email with an order confirmation. Until GDT has confirmed to order, the Customer has the right to dissolve the agreement.
8.3. GDT provides a secure web environment and takes appropriate measures for electronic payment. Customer data will be secured with technical and organisational measures.
8.4 GDT can investigate within legal frameworks whether the Customer can meet his payment obligation. If GDT, on the basis of this investigation, sees grounds not to enter into the agreement, it has the right to refuse an order or to attach special conditions to the execution of the agreement.
8.5. The customer is responsible for any taxes and import duties on the purchased products at all times.
8.6. GDT sells custom-made products, which means only returns regarding defects or incorrect sending by GDT are accepted. The right of cancellation after confirmation is excluded.
8.7. The Customer must carefully handle the product and the packaging during the reflection period. The product may only be inspected as it would be allowed in a shop.
8.8. Impairment of the product due to handling in violation of the previous paragraph is on account of the Customer.
8.9. GDT sends a confirmation after receiving the notification to return goods.
8.10. GDT reimburses the Customer’s payments within 14 days after the return has been received and meets the criteria mentioned in Article 8, paragraph 8.6.
8.11. The Customer completes the form for return shipment within the reflection period to GDT.
8.12. Within 14 calendar days after receiving the notification as mentioned in paragraph 8.1 of this article, the Customer will return the product, reasonably possible in its original condition and packaging.
8.13. The burden of proof for the correct and timely exercise of the right of withdrawal is up to the Customer.
8.14. The costs for the return will be charged to the Customer.
8.15. The shipping address is the address that the Customer has specified. GDT is not liable for errors in the delivery of this delivery information.
8.16. If the delivery is delayed, the Customer will receive notice of this as soon as possible. If the delivery takes longer than 30 calendar days after the fulfilment time of the order, the Customer has the right to terminate the agreement without any costs. GDT will refund the amount that the Customer has paid within 14 calendar days after termination.
Article 9. Liability damage
9.1. GDT is not liable for damage resulting from this agreement unless the damage is caused deliberately or with gross negligence. Participation in the dance lessons and/or trip activities is at your own risk.
9.2. GDT is not liable for damage caused based on incorrect or incomplete data provided by or on behalf of the Customer.
9.3. GDT cannot be held liable if the Customer has not followed the instructions.
9.4. GDT is not liable for theft, loss or damage to personal property during the trip.
9.5. GDT is not liable for the inability to offer the trip due to force majeure situations.
9.6. GDT is not liable for damage of the Customer that is covered by insurance, including but not limited to travel insurance.
9.7. GDT is not liable for damage caused by third parties.
9.8. In the event that GDT owes compensation to the Customer, the liability shall, in any case, be limited or excluded to the limits permitted in accordance with the applicable international conventions and/or regulations relating to the travel services and the loss is not more than the amount paid by the liability insurance, or three times the trip sum.
9.9. If due to the same event compensation or damages is due under international treaties, it does not accumulate with the compensation or price reduction under this agreement.
9.10. If the Customer damages material made available by GDT or the parties involved, including Dance Teachers, the Customer is obliged to reimburse the value.
9.11. The Customer indemnifies GDT against all third-party claims that are related to the services provided by GDT.
Article 10. Complaints
10.1. The Customer is obliged to make complaints known immediately after the occurrence to the Dance Teacher involved during the trip.
10.2. If the complaint in the above case has not yet been or could not be dealt with on location, the GDT head office must be notified by email as soon as possible, but no later than 14 calendar days after the last day of the Dance Trip.
10.3. If a complaint is reported later, the Customer will no longer be entitled to repairment, replacement or compensation.
10.4. The Customer is also entitled, at his own expense, to contact the Travel Disputes Committee if the Customer believes the complaint is not handled satisfactorily by GDT.
Article 11. Intellectual property
11.1. Unless otherwise agreed in writing, GDT retains all absolute intellectual rights, including copyright, on all data, information supplied, offers, routes, programs and so on.
11.2. The aforementioned intellectual rights may not be copied, shown to third parties, made available, resold or used in any other way without written permission from GDT.
Article 12. Dispute resolution
12.1. Dutch law applies to these Terms and Conditions.
12.2. The parties will only appeal to the courts after they have made every effort to settle a dispute by mutual agreement.
12.3. Contrary to the statutory limitation periods, the limitation period for all claims and defences against GDT and third parties concerned is 12 months.
12.4. GDT translated this document in English with the utmost care. It is possible to have some inconsistencies because of the translation. If this occurs, the Dutch version is applicable.
Effective date: Monday, 29 October 2018.
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